Search found 8 matches

by Positively
Fri Nov 13, 2015 8:47 pm
Forum: Tech Support
Topic: Never Got Info For Sending In 3DS For Repair
Replies: 1
Views: 1131

Never Got Info For Sending In 3DS For Repair

Loopy, I put out a thread a while back asking how the procedure worked for sending in a capture card that is malfunctioning. If you could get back to me about that I would appreciate it.
by Positively
Fri Oct 16, 2015 8:12 pm
Forum: Tech Support
Topic: Sending In 3DS for Repair
Replies: 2
Views: 1433

Sending In 3DS for Repair

Hey Loopy, after trying my best to fix my 3DS ad ultimately failing, I've decided it'd be best for you to look into it. How should I ship it to you, and how should I describe the issue when I send it? Also, are there any shipping/repair fees? Thanks a ton.
by Positively
Thu Sep 10, 2015 1:08 am
Forum: Tech Support
Topic: 3DS Automatically Disconnects
Replies: 7
Views: 2013

Re: 3DS Automatically Disconnects

The computer still recognizes that my Cap Card is connected, but the capture program turns black.
by Positively
Mon Sep 07, 2015 6:02 pm
Forum: Tech Support
Topic: 3DS Automatically Disconnects
Replies: 7
Views: 2013

Re: 3DS Automatically Disconnects

The board is able to be moved back and forth as the ribbon cable moves wit it. Is that what the problem is?
by Positively
Sun Sep 06, 2015 8:08 pm
Forum: Tech Support
Topic: 3DS Automatically Disconnects
Replies: 7
Views: 2013

Re: 3DS Automatically Disconnects

I just unscrewed the back and nothing seems too fishy. How would you describe a "loose" ribbon cable? Like how much would it be able to move around?
by Positively
Tue Sep 01, 2015 9:57 pm
Forum: Tech Support
Topic: 3DS Automatically Disconnects
Replies: 7
Views: 2013

3DS Automatically Disconnects

Title. I've used multiple cords but it disconnects within 30 seconds each time. My 3DS fell on the ground earlier today, so I wouldn't be surprised if that messed up something.
by Positively
Sat Apr 11, 2015 7:23 pm
Forum: Tech Support
Topic: 3DS disconnects after 20 seconds or so
Replies: 2
Views: 1213

Re: 3DS disconnects after 20 seconds or so

Using a different USB cord worked. The default one was too wobbly, so I tried another one that was a bit shorter and it ended up working. Thanks.
by Positively
Sat Apr 11, 2015 12:25 am
Forum: Tech Support
Topic: 3DS disconnects after 20 seconds or so
Replies: 2
Views: 1213

3DS disconnects after 20 seconds or so

Recently, my 3DS Capture Card began to disconnect and cease to display itself on my screen. I'm assuming it has to do with the Micro USB, but even if I hold it in place it disconnects are about 20 seconds. Should I go out and buy another Micro USB cord, or is there something wrong with my capture ca...