I'm using Windows 10 and trying to use the included software in order to record footage (as I would assume that would give me the highest quality footage back). Although, for some reason I can't seem to get the footage to display at all. The game displays perfectly fine on its own, it's only when I use the recording feature in the software itself that the file comes back as a silent, black screen. I've tried re-installing the driver to no avail. Does anyone have some insight as to what may be going on? Thanks in advance!