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Bottom screen of capture card not appearing?

Posted: Mon Jul 31, 2023 7:59 pm
by GammaStar
Hello yall, recently I tried to connect my capture card to my pc and the top screen was showing up but the bottom screen was completely black on the computer. Its a original 3ds model (purple) and I tried seeing if the connection of the ribbon to the board was loose but nothing seemed to be wrong with it. Is there anything else I can try to see if it can be fixed or should I just send it back in? Thank you!