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No Connection with 5.3 after firmware update.
Posted: Sat Jan 27, 2024 11:44 pm
by Cjmaverick_
Anyone else experiencing this? I just downloaded the newest version, plugged in my 3DS, completed the firmware update - then nothing but black screens in the viewer. Tried going back to 5.2 but I guess because of the firmware update, that's no longer working either. Software says "Not Connected". Did all the basic troubleshooting - restart PC, unplug/replug, reinstalled the driver but no success.
I had two N3DSXLs installed with capture cards, and I went through the same experience with both. Both were working prior to the new software version/new firmware update.
Re: No Connection with 5.3 after firmware update.
Posted: Mon Jan 29, 2024 11:18 pm
by Cjmaverick_
Checking in - my capture card systems are pretty much out of commission since the new update.
n3DS capture card not working after interupted(?) firmware update
Posted: Sat Feb 03, 2024 6:22 am
by Dionicio3
I updated to version 5.3 and got an error when updating the firmware. I tried a few more times, and once it went further but failed again, and now the capture card software won't detect the capture card. The debug log says this when connecting the card
Code: Select all
closing
215:fail(19)
reset1
237:writeCfg(4300) fail(19)
closing
Re: n3DS capture card not working after interupted(?) firmware update
Posted: Sat Feb 03, 2024 6:26 am
by Dionicio3
Same exact thing also happened to my 2nd n3DS capture card
Re: No Connection with 5.3 after firmware update.
Posted: Sat Feb 03, 2024 5:27 pm
by loopy
Topics merged.
Re: No Connection with 5.3 after firmware update.
Posted: Sat Feb 03, 2024 6:06 pm
by loopy
Well .. that isn't supposed to happen.
I rechecked the software to see if it's bugged somehow. It seems to be working right.
There are safety mechanisms that should prevent that, but a specific sequence of failures can still lead to an update going badly.
Failing multiple times makes me suspicious though. I don't know.
Code: Select all
closing
215:fail(19)
reset1
237:writeCfg(4300) fail(19)
closing
If that's all you see, then it's probably an unrecoverable error. The board's not fried but needs to be reflashed manually. I can send replacement boards, or if you'd rather send the 3DS back I'll take care of it.
Re: No Connection with 5.3 after firmware update.
Posted: Sat Feb 03, 2024 6:59 pm
by Dionicio3
I think I'd be more comfortable sending in my systems again. Idk why, even though I installed an OG DS capture board myself successfully, I've been kinda afraid to do the same with my two n3DS consoles
Re: No Connection with 5.3 after firmware update.
Posted: Sat Feb 03, 2024 8:13 pm
by Cjmaverick_
I'll be sending both of mine in too then.
For future reference, how do I access the debug log?
Re: No Connection with 5.3 after firmware update.
Posted: Sat Feb 03, 2024 8:14 pm
by Dionicio3
You're able to access it by pressing F12 on the capture software
Re: No Connection with 5.3 after firmware update.
Posted: Sat Feb 03, 2024 8:17 pm
by Cjmaverick_
Thank you! I appreciate that.
I just looked at it and yep, same script.