3dscapture.com

Hello. I purchased my new 3ds xl capture card last summer and it worked great up until just now. Connected it to a new computer, and it keeps saying not detected. I have already installed the driver, but still nothing. I do not see it listed in Device Manager. I connected it to my laptop where it worked just fine a couple months back, but that as well cannot detect it. Another thing is when I tried to install the driver it says "The device driver installation wizard successfully scanned your machine but did not find any devices to be updated." In the status bar it says "Not needed(No device for update present)" Then a window called Program Compatibility Assistant opens up saying "This program might not have installed correctly". It gives two options, "Install using compatibility settings" or "This program installed correctly". When I choose the first it goes through the installation process again, but this time the Status bar says "Ready to use". When i check the drivers in device manager i now have two drivers for ftdibus3. I have already tried uninstalling both, and reinstalling, but the computer still cannot detect the 3ds. Just trying to give as much info as i can. I am running this on Windows 11. Thank you.

Have you tried using a different cable?

I used about 5 different cables

loopy wrote: ↑

Mon Apr 08, 2024 6:44 pm

Have you tried using a different cable?

I used about 5 different cables

have you found a fix? I'm having the same problem.

Are you using Windows 11 by chance, I had this issue as well then installed the directX and updated my Windows drivers. I now have video but no sound, using a 2.0 to USB C cable only works too it seems. I tried a USB C to USB C and the video would flicker.

chuggatry wrote: ↑

Thu May 02, 2024 6:56 pm

have you found a fix? I'm having the same problem.

No fix yet.

dnamobile wrote: ↑

Sat May 04, 2024 7:21 pm

Are you using Windows 11 by chance, I had this issue as well then installed the directX and updated my Windows drivers. I now have video but no sound, using a 2.0 to USB C cable only works too it seems. I tried a USB C to USB C and the video would flicker.

Yes, I am using windows 11. I will try updating directx to see if that works. I tried both usb-c to usb-c, and usb-c to usb-a, and no luck.

Open the debug console (push F12) and reconnect the 3DS, see what it prints out.

loopy wrote: ↑

Thu May 09, 2024 3:36 am

Open the debug console (push F12) and reconnect the 3DS, see what it prints out.

Nothing shows up. Cursor just keeps blinking. The 3DS is only charging via the usb-c when connected.