3dscapture.com

Hey everyone!

I first wanted to say I really enjoy the 3ds capture board... or at least did. Having some issues of late, hoping you guys can help me out!

I bought my 3DS Capture Board back in Oct. 2012. It's been a great device, and I appreciate your work. However, I've been having a big issue recently. I've searched far and wide for an answer, and I did discover this thread: viewtopic.php?f=4&t=592

This essentially describes my exact problem, but I'll repeat for clarity. I have the 3DS Capture board working fine, and I can see the game with sound on the 3DS Capture Window. However, I'm hoping to stream the Window, not record in with the 3DS Capture Window.

First off, xSplit doesn't even work with the program. So I switched to OBS and noticed positive results, I could at least capture the windows. Well, I tried recording, and had some success. However, recently, the 3DS window will freeze - and therefore the game will freeze, and OBS will literally lock up. I cannot quit the programs or Restart the computer, and must do a hard reset by holding Power.

If the screen is frozen, pulling out the USB cord does not change it, and will stay a black screen after frozen. Different USB ports have produced the same result.

The time in which is frozen is weird. It changes every time, but will ultimately freeze. I've had successful 40 min. recordings, but then i've had failures after 30 seconds.

I can't figure out if it's the program or the board, but I've tried about everything on my end. Drivers, program, everything is updated. I have a Windows 7 64 bit computer. I don't know if you ever managed a solution to the thread I linked, as that is my exact problem. Any help would be greatly appreciated.

Thanks!

Hi, I've been experiencing the same issue starting today.

I usually stream 3DS content to twitch.tv without issues, for the past three days I had been streaming a PC game instead, but today when I tried to stream Pokémon, the capture software would freeze up, followed by OBS being unable to close without a hard reset. It also happens when I hit "Preview stream" on OBS.

I've tried reinstalling drivers, re-downloading the capture software and reinstalling OBS. I've also tried using XSplit instead but the issue persists.

If anyone has any solutions/suggestions, I'd be more than happy to hear them!

Thanks.

Bump, still having this issue unfortunately Anyone have any suggestions or solutions? Would be greatly appreciated.

Does it only happen when you're streaming? Or does the capture software also freeze up running on its own?

No, OBS and the 3DS capture software work fine exclusively. It's only when I try to stream the capture software through OBS or XSplit that the 3DS capture software freezes up and I'm unable to close the streaming software, which results in my computer requiring a hard restart.

I don't know if this will help, but it's worth a try. The beta version I released a while ago has different display code so it might be more friendly with OBS and XSplit.
http://3dscapture.com/tmp/3ds_capture_beta.zip

Thank you Loopy!

I've been playing the game with the capture open in OBS' Preview Stream mode for approximately 20 minutes now... And it hasn't frozen up in the first 20 seconds like it previously did. Thank you so much for helping me out

Hi... I'm back T_T

I did a stream using the capture software you provided in an earlier post, and it worked like a charm... for ~30 minutes.

Here's the VOD: http://www.twitch.tv/syzenna/b/499693996 and the capture freezes at about 36 minutes in.

Not sure what's happening here. I really had hoped the issue was solved T_T

Any and all help is appreciated!

Hi Loopy,

I'm still encountering the problem listed above. I've found a sort-of workaround, which involves a new USB cable every time this occurs. I'm not sure if it's just me not taking care of the cables, or if it's something with the capture board. Is it possible for me to send in my 3DS and get it checked out, just in case?

Thanks!

You can send it back, I'll take a look at it.