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DS Capture isn't working anymore

Posted: Wed Feb 05, 2014 7:19 pm
by playe
Okay so a couple months back I had a problem with the DS capture software sometimes flashing white while I was streaming DS gameplay. (This only happened on my Windows 8 laptop, it worked perfectly on my Windows 7 laptop) and today I decided to see if the overclocking firmware would fix the problem and it did... for a few minutes.

After I unplugged the DS now whenever I plug it into either my windows 7 or 8 computer my DS screens just turn white/black and nothing appears on the capture software, but when I unplug the DS the DS screens go back to normal.

So... I'm curious, do I have to re-install the drivers or did I just accidentally break my DS capture board?

Re: DS Capture isn't working anymore

Posted: Thu Feb 06, 2014 6:52 pm
by loopy
I don't think the firmware had anything to do with it. It sounds like maybe something has come loose inside. I can take a look at it for you if you want.

Re: DS Capture isn't working anymore

Posted: Wed Feb 26, 2014 6:42 pm
by playe
That'd be great loopy, I'll send in my DS once I get finished with moving.

Re: DS Capture isn't working anymore

Posted: Wed May 14, 2014 3:54 pm
by playe
Update: Just sent my DS in for you to look at it, forgot to ask how much you'll charge for the repairs btw.

Re: DS Capture isn't working anymore

Posted: Mon May 19, 2014 12:33 pm
by playe
Sorry for triple posting but USPS says that my DS arrived Saturday, if you've looked at it could you tell what was wrong with the board?

Re: DS Capture isn't working anymore

Posted: Tue May 20, 2014 1:57 am
by loopy
Faulty board, I replaced it.

Re: DS Capture isn't working anymore

Posted: Thu May 22, 2014 7:45 pm
by playe
DS came back today and now the capture board is working fine, but now I'm running into another problem.

Whenever I plug my DS into my computer running Windows 8 and I pull up the capture software, the display starts flashing white at random intervals. I know this has to be a problem with my computer because I tested this on my Windows 7 computer and the display worked perfectly, any trouble shooting for whatever my problem is? I've tried changing the codec, reinstalling the drivers, changing the FPS I set the capture to and increasing the software's priority in task manager.

Re: DS Capture isn't working anymore

Posted: Thu May 22, 2014 7:58 pm
by loopy
Try switching to a different USB port.

Re: DS Capture isn't working anymore

Posted: Thu May 22, 2014 8:07 pm
by playe
Changing USB ports does nothing to help with the white flickering

Re: DS Capture isn't working anymore

Posted: Thu May 22, 2014 9:34 pm
by loopy
Still sounds like a USB communication problem.

If you're using a hub, plug the 3DS directly into the computer instead.
A USB port on the back of your computer (if it's a desktop) will work better than in the front.
A USB 2.0 port may work better than a 3.0 port. A few motherboards have been reported to not work well with 3.0.
If a lot of other USB devices are also in use, it might help to remove them.
If you have another micro USB cable, try switching cables (I think this is less likely to be the problem, but it's worth a try).

Can you post a sample video?