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Capture Board no longer working

Posted: Sat Aug 23, 2014 3:01 pm
by Scykoh
I was attempting to setup the software with a new computer (Windows 8) and upon opening the 3DS Capture Software, it attempted to install a firmware update and from there I'm fairly certain it bricked the board even though no cables were unplugged.

It no longer presents and audio/video, and beyond that the 3DS won't even power on anymore while plugged in via USB. I've tried a different cable and computer with no success.

Re: Capture Board no longer working

Posted: Tue Aug 26, 2014 5:13 pm
by loopy
Does your computer recognize the board at all when you plug it in? (Do you hear the USB connect sound?)

If a firmware update was interrupted, then yes, the board's bricked. Sorry. I'm not sure what might have caused it, maybe it disconnected briefly while moving the 3DS around.
You'll need to send it back to get it reprogrammed, it's not something you can fix on your own.

Re: Capture Board no longer working

Posted: Thu Aug 28, 2014 4:20 pm
by Scykoh
Nope, no recognition of the 3DS when plugging it in. Sounds like it's bricked, I'll send it in if that's what it sounds like to you, just don't want to waste your time. :)

Re: Capture Board no longer working

Posted: Sat Sep 13, 2014 8:19 pm
by Scykoh
loopy wrote:Does your computer recognize the board at all when you plug it in? (Do you hear the USB connect sound?)

If a firmware update was interrupted, then yes, the board's bricked. Sorry. I'm not sure what might have caused it, maybe it disconnected briefly while moving the 3DS around.
You'll need to send it back to get it reprogrammed, it's not something you can fix on your own.
I mailed my 3DS yesterday, it should get there in a couple days. I included my name/e-mail on a note in the package, however I forgot to include a return address. Do you need that information, or do you already have a way to get it back to me?

Re: Capture Board no longer working

Posted: Sat Sep 13, 2014 8:32 pm
by loopy
I still have your address, unless you've moved in the past year.

Re: Capture Board no longer working

Posted: Sun Sep 14, 2014 3:27 am
by Scykoh
Nope, it hasn't changed. Thank you very much!