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Software doesn't work
Posted: Thu Oct 30, 2014 11:32 pm
by gogugo5
I just got my capture board in the mail and I'm really excited to use it. Although, the screen is black on the recording software. I made sure I installed the drivers and everything, help?
Re: Software doesn't work
Posted: Fri Oct 31, 2014 8:48 pm
by loopy
3DS? My guess is it's a connection or driver problem. It's possible the board is bad, but it seems unlikely if you just got it. I test it right before I send it out.
Does your computer recognize it when you plug it in? Do you see it in Device Manager, are there any warnings? Try a different USB port. If it's a desktop computer, use a USB port on the back of the computer instead of the front. Try a different cable if you have one.