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3DS connection choppy and cutting out
Posted: Thu Jul 11, 2019 4:43 am
by Grylvak
Currently I am having issues where the 3ds when plugged into my computer is choppy and cutting out frequently. I tried posting to Tech Support in the past but I was apparently blocked for some time.
I have tried on other computers, ports, and cables but the issue seems to be with the board or connector. Anyone have anything I can try to resolve this?
Video of the issue:
https://www.youtube.com/watch?v=qd2BazG ... e=youtu.be
Note/Edit: If this could be moved to Tech Support that would be great. I tried making this thread thinking I would be blocked again.
Thanks
Re: 3DS connection choppy and cutting out
Posted: Thu Jul 11, 2019 6:10 pm
by Blizzard_Fox
It sounds like the capture card ribbon cable may be damaged, or the usb connection is starting to wear down. I would try contacting loopy if you think it’s the usb connection, but I would also recommend to check the ribbon cable.
Re: 3DS connection choppy and cutting out
Posted: Fri Jul 12, 2019 2:25 am
by Grylvak
Blizzard_Fox wrote:It sounds like the capture card ribbon cable may be damaged, or the usb connection is starting to wear down. I would try contacting loopy if you think it’s the usb connection, but I would also recommend to check the ribbon cable.
Tried reaching out to Loopy twice now directly but hadn't heard back yet. I'll probably DM him again now that I know I can post on the forum again.
Just checked the ribbon cable and it looks to fully be in and the clamp is down. Pulled it out and put it back in but the same happened.
Re: 3DS connection choppy and cutting out
Posted: Fri Jul 12, 2019 7:28 am
by Blizzard_Fox
If you haven’t already, I would also test with different cables just in case the one you’re using is the possible problem. I had this problem with my own 3ds capture card. I only changed the usb cable, and it ran smoothly from then on. If the other cables don’t seem to fix the problem, I would check both, the usb port on your computer, or the port on the capture card itself for any damages, or wear on the soldering.
Re: 3DS connection choppy and cutting out
Posted: Sun Jul 14, 2019 6:55 pm
by Grylvak
Blizzard_Fox wrote:If you haven’t already, I would also test with different cables just in case the one you’re using is the possible problem. I had this problem with my own 3ds capture card. I only changed the usb cable, and it ran smoothly from then on. If the other cables don’t seem to fix the problem, I would check both, the usb port on your computer, or the port on the capture card itself for any damages, or wear on the soldering.
Sadly I have tried different cables, different USB ports and different computers altogether.