3dscapture.com

My preinstalled DS capture card came today which I am super excited about. However, when using the capture software, I keep seeing frequent white flashes on the screens. I’ve tried using all 3 USB ports on my laptop, and all produce the same results. I’ve listed the specs of my PC below (it's an ASUS ROG Strix), if that is of any help. I hope you all can help me with this, as I was really looking forward to using this capture card. Thanks!

Specs:
Windows 10
Intel Core i7-7700HQ CPU @ 2.80 GHz
NVIDIA GeForce GTX 1070
12.0 GB RAM

I've been troubleshooting all day, I've tried running the capture software in all the different compatibility modes, using all the video codecs, using my different USB ports as well as a USB hub, boosting the software's priority in task manager, as well as all the previous solutions mentioned on the forums to my similar issues but I still get low FPS and white flickering. Please, please, please I'd appreciate any help I really don't want to feel like I wasted $150 on this thing I really want to make it work.

Have you tried it on a different computer?

Unfortunately, I don’t have another computer to test it on.

boost, ive been having the same issue on my good ds, and running different programs or messing with the settings haven't worked for me either

Yeah. There's a number of similar threads.

It seems to be mainly Windows 10 related, with a lot of voodoo surrounding it. I've read using OBS fixes it. Also _not_ using OBS fixes it. Or playing videos in the background. Or uninstalling a particular service pack. Tecd0c has told me it's a USB driver issue (not capture driver, but the USB driver for your computer). Using OEM drivers instead of generic Microsoft driver may fix the problem. Try looking for a USB driver from your computer (motherboard / laptop) manufacturer.

Strange thing is I've rarely heard of 3DS capture having this problem, and its hardware and software is very similar ... so it may just be some minor code difference between them but it's hard to track down. If there is some common chipset, laptop brand or whatever that this shows up in, I'm willing to buy it to figure out what's going on.

I managed to find a solution by using a USB to USB-C adapter and plugging in the capture card into the USB-C port and now I have a white-flashless, lag-free experience. Still having audio issues though, but I bumped up a post that mirrors the problems I've been having.

DoubleRaven wrote: ↑

Thu May 28, 2020 7:48 pm

I managed to find a solution by using a USB to USB-C adapter and plugging in the capture card into the USB-C port and now I have a white-flashless, lag-free experience. Still having audio issues though, but I bumped up a post that mirrors the problems I've been having.

unfortunately this didn't fix the problem for me, im gonna try messing with it some more and see if I can make it work. its worth trying out though! If it worked for one person then im sure it could work for more people

weirdly enough, I noticed that it stops flashing when I am starting up OBS or a long video is loading, but the moment they're loaded and running, it goes back to flashing. i decided to download guild wars 2 just because i know the download takes forever, and sure enough, its running smoothly while downloading the game. strange, ill have to see if having a video game running in the background gives the same results
for reference, i have a 'HP - Pavilion 23.8" Touch-Screen All-In-One - AMD Ryzen 5-Series - 8GB Memory - 256GB Solid State Drive'

EDIT: running the game in the background (I don't have to keep it open, just running) seems to fix it!

white flashing appears when I have 2 ds capture cards windows open and I open obs or streamlabs even when there are no ds capture windows in them. but it works fine with 1 ds capture card, does anyone have a solution?