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[2020] Black screen, video won't display

Posted: Sat Nov 07, 2020 8:18 pm
by alecandstuff
Hi! I've owned my Loopy card for a number of years now (since around 2015) and I've loved it since. This morning however, I tried booting up the software with my PC as usual and found that I can't get and video OR audio to show up. Last I used this card was in March and it worked perfectly fine then. I've tried multiple cables, USB ports, and am wondering if there's something I'm missing. I also see that Loopy themselves offer free repairs should it come to that. Any help would be appreciated! Thanks so much!

Re: [2020] Black screen, video won't display

Posted: Sat Nov 07, 2020 10:26 pm
by triple_lei
Could be a recent Windows update F'd something up. I keep my Windows 7 laptop for this reason.

Either way, loopy should have you covered...