3dscapture.com

My 3ds with Loopy's capture card just started cutting out randomly. I have to plug the charger in for it to boot up again but it will shut off randomly after turning on. Sometimes it stays on for five mins sometimes it stays on for 5 secs, totally random. I've done all the recommended trouble shooting that I felt comfortable doing and nothing seems to work. So I think its time to send it in for repairs. I'm a bit confused on how to get it repaired though. On the FAQ page it says

I don't charge for repairs. If there is anything wrong with the capture board, you can always send it back to get it fixed / replaced.

So I'm about to send it in with a piece of paper describing the issue on it, along with my return address. Do I just send it in like that or do I need Loopy's permission here on the forums before sending it in?

pezoneden wrote: ↑

Sun Jul 06, 2025 4:04 pm

Do I just send it in like that or do I need Loopy's permission here on the forums before sending it in?

It isn't required, but it is nice to get a heads up if you're sending it in. (By email, or message on the forum here).
Send it with a note to tell me what's wrong, plus your return address / contact info.

What have you done to try fixing it? From what you describe, it sounds like a failing battery.

Ok, Thanks for the clarification.

I think its the battery also, when I unplug the charger it shows full battery though so I'm starting to think maybe there's a loose contact somewhere. All I did was open it up, pull the battery then pop it back in and check if any visible cables were loose. I didn't take the ribbon cable off the capture board though and that's where I stopped, was not feeling to comfortable at that point.

I was taking apart my switch pro controller to clean the joysticks to see if it would get rid of my drift and I realized the battery looked similar to the 3ds. Upon further research they are in fact the same battery. So I popped the switch pro controller battery in and everything seems fine now. The drift in my controller is also gone, to boot.

So I guess I won't have to send it in but I do need a new battery. Is there a place you prefer to get them or will the one off of amazon be ok? Thanks for your time/help.

A battery off of Amazon should be ok.