DS Capture Card suddenly no longer connecting
Posted: Sun Oct 05, 2025 4:40 pm
Hey all, ran into a frustrating problem last night (seems I'm not the only one) and was hoping to sort out a solution.
I have a DS Capture Card from 2019 and a 3DS Capture Card from (at least) 2013, both using a microUSB port for connection to the PC. Last night I went to go plug the DS in to record some gameplay footage, and discovered that video was not reaching the capture software. Tried a second cable, same problem, tried the 3DS, same problem, tried the most recent 3DS capture software, same problem, rebooted the devices and the computer, same problem.
Hitting F12 in the 2019 DS capture software brings up the debug console, which prints "Not connected" every second-ish, but does nothing else. Hitting F12 in the both the 2018 and 2024 3DS capture software brings up the debug console, which doesn't show anything at all. When plugged in, the DS is receiving power, even while the video is not being displayed.
I have a Windows 11 Pro PC with the 24H2 / Windows Feature Experience Pack 1000.26100.234.0 / 26100.6584 build updates as of August 16, which was after the last time I used my DS/3DS capture cards and I suspect may be causing some kind of third-party USB device security issue or something along those lines, but my tech knowhow ends around there.
Any thoughts?
I have a DS Capture Card from 2019 and a 3DS Capture Card from (at least) 2013, both using a microUSB port for connection to the PC. Last night I went to go plug the DS in to record some gameplay footage, and discovered that video was not reaching the capture software. Tried a second cable, same problem, tried the 3DS, same problem, tried the most recent 3DS capture software, same problem, rebooted the devices and the computer, same problem.
Hitting F12 in the 2019 DS capture software brings up the debug console, which prints "Not connected" every second-ish, but does nothing else. Hitting F12 in the both the 2018 and 2024 3DS capture software brings up the debug console, which doesn't show anything at all. When plugged in, the DS is receiving power, even while the video is not being displayed.
I have a Windows 11 Pro PC with the 24H2 / Windows Feature Experience Pack 1000.26100.234.0 / 26100.6584 build updates as of August 16, which was after the last time I used my DS/3DS capture cards and I suspect may be causing some kind of third-party USB device security issue or something along those lines, but my tech knowhow ends around there.
Any thoughts?