DS Capture card issue

[Volstiff-400]

I installed my og ds and they could work perfectly on my laptop.
But when I connected to my pc,it cant work.
The pc can recognize it and I can hear the USB connect sound.It can charge,but just capture a white screen.
And I can find it named "ds capture" in Device Manager.

When I press F12 to debug it,the window shows that "OK=0 SKIPS=0 ERRORS=0 STUCK=B1 B2 B3 B4 B5 G0 G1 G2 G3 G4 G5 R1 R2 R3 R4 R5 (FFFF0000)
0:0:0:0:OK=0 SKIPS=0 ERRORS=4 STUCK=B1 B2 B3 B4 B5 G0 G1 G2 G3 G4 G5 R1 R2 R3 R4 R5 (FFFF0000)".
pleas help me

[Volstiff-400]

My laptop and pc 's OS are all the Win 10.

[Volstiff-400]

The capture software shows connected.And the color is perfectly on my laptop

[Volstiff-400]

Could someone plz help me,I am so confused

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My laptop was bought at 9 years ago.It's too slow to record video.
I want to record on my pc

[EliasMorals]

did you install the driver? Just double checking

[Volstiff-400]

did you install the driver? Just double checking

I found the reason ,because I connected 4 ds ,and 2 of them are the old version.

[Volstiff-400]

did you install the driver? Just double checking

Thank u!