Computer doesn't recognize board anymore.

[Elixir Alex]

It was working fine the other day but now no matter what usb cable I use, my PC is no longer recognizing the board. Nothing comes up if I press f12 to access the debug prompt.

[loopy]

Does your PC see it at all? (Does it make the USB connect sound?) Have you tried different USB ports on your computer?

[Elixir Alex]

No, I tried using different ports, different cables, but my PC didn't see it whatsoever.

[loopy]

Some hardware issue then, maybe a damaged USB connector. I can repair / replace the board.

[Elixir Alex]

Hm, if it's the port, it's possible I could resolder it myself but since I already impulsively ordered a new board a day or so ago, it's probably best if I just send the first one back to you.

[Elixir Alex]

The new board is in place but while I'm thinking about it, is it common for it to make the underside of the system warm while plugged in/charging? Or is that an immediate concern?

[Lorenzooone]

The new board is in place but while I'm thinking about it, is it common for it to make the underside of the system warm while plugged in/charging? Or is that an immediate concern?

That's actually normal!

[loopy]

Hm, if it's the port, it's possible I could resolder it myself but since I already impulsively ordered a new board a day or so ago, it's probably best if I just send the first one back to you.

If you send the bad board back, I'll refund the other order.

[Elixir Alex]

If you send the bad board back, I'll refund the other order.

I'll get the old board and new parts ready to send back then. I'll send an e-mail to info@3dscapture.com ask about details.

That's actually normal!

Okay, just wanting to make sure. What likely happened is that the port got damaged. I'm not too clean with a dremel but it feels solidly locked into place when the system is close.... another thing to note is that the back isn't quite flush, the board pushing out on it a little.

[Elixir Alex]

If you send the bad board back, I'll refund the other order.

I probably should have asked sooner but did you figure out what was wrong with the board?