Dropped my board accidently, loopy PLEASE help

[kashitoxicblood]

ok, so i got my capture card about a week ago and it was perfect and great, i sent my capture card in at the 23rd of december and i had an old red 3ds, so earlier today i accidently dropped it, or it fell from my desk, so now when i push on the usb cabel very hard it will pick up capture, (btw it was dropped while plugged into the computor) but then i used another micro usb cabel and the problem still persists, i am not i restarted my computor and everything, i am currently wonderlocking Pokemon Alpha Sapphire for my channel and i need it to work, what do i do? (note i am not completely positive if the second micro usb cabel was screwed up or not. thank you for the capture card, and if i have to send it in to get it fixed how much would it cost?

[kashitoxicblood]

so i figured out both the micro usb cabels are screwed up, i will try to find a better one in my house and will update you if the problem still persists