USB board issues

[VampFrost]

recently my capture card has been flashing in and out during times I was trying to capture I opened the cover and noticed the white flex insert was chipped! it possibly could be from age but is there any way to repair this?

picture https://imgur.com/a/zHDccRW

[loopy]

I can repair it if you want to send it back. It's not something you can easily do yourself.

[VampFrost]

I can repair it if you want to send it back. It's not something you can easily do yourself.

awesome! is there anything specific i need to do when I send it? can I just send the board itself? also where to send it to? and is there anything specific I need to put inside the box? sorry for so many questions I just want to make sure I don't screw up lol

[loopy]

Same address that's on the order page. http://3dscapture.com/order.html
Send just the board. And some note so I know who you are (at least a return address, where you want it sent back to)

[VampFrost]

Same address that's on the order page. http://3dscapture.com/order.html
Send just the board. And some note so I know who you are (at least a return address, where you want it sent back to)

hey just a heads up I shipped the board out this morning this is the tracking number " 9505514367930209296867 " It should get to you by Thursday! once more really appreciate your assistance with this!!

[VampFrost]

just a heads up i received the board from you and its working absolutely perfectly! i really appreciate you doing this for me is there any way I can send you some cash via Paypal for helping me out with this? please let me know and thank you again!

[montejeu]

Loopy

Is the USB port almost the only issue you see reported?

I wonder if it is from when people are holding their console and the weight of the cable just tugs it too much? Or just simply unplugging it? If it is the weight of it when using the console, wrapping the cable around the console might help. I was thinking extending the usb connecting with a break out board might help alleviate the strain on the capture board and would only damage an easily replaceable usb break out board. Would add to the cost, but cheaper than shipping and repairing a board.

[loopy]

Yes, it's almost always a broken / worn out USB port.

I know, it's a design problem. The board is too rigid so any cable movement puts strain on the USB port (it's never been an issue for the DS boards). On this last batch, I used a different connector so maybe that will help (thru hole to keep it attached better)

[infinitecomboreviews]

Really? What's different about the DS board? The first time I tried using the DS board for an hour long recording, it broke.