GhostSenpai wrote: ↑Mon Dec 28, 2020 8:31 pm
Shinycatherine wrote: ↑Fri Dec 25, 2020 4:02 am
GhostSenpai wrote: ↑Thu Dec 24, 2020 4:48 pm
In my case the 3DS arrived to my country on Dec/18 but since then I haven't got any update about where does the package is. USPS tracking webpage says that it departed a transfer airport, and it has been almost a week since the tracking page hasn't been updated. I don't know if I should fill a claim or ask to customer service what has happened with my 3DS. It's supposed that postal service will receive the package in my country, but even in their page I cannot track the console since it says that there is no info related to the tracking number, so idk where does my 3DS is or what's gonna happen with it
I'm actually in the same situation now. It said it departed a transfer airport on the 21st- I know that's not as long as yours has been but there is the potential that it could be. Sometimes customs can take a really long time so I'm hoping that's not the case.
Also I should mention that USPS's tracking does work on the main postal service in my country so I think it's possible that the tracking may continue on a different postal service website??? Not sure though as my country's postal service says it's waiting for the parcel.
Fingers crossed we all get our 3ds systems back without any delivery issues lol
In my situation it's supposed that the postal service in my country will deliver my package, but if I use the tracking number on their site it doesn't appear. A friend recommend me to use Track17 to see which service is gonna deliver the console, and it says that the postal service in my country will deliver it, which is bad because they use to delay a lot the packages and their customer service is garbage.
Idk if Loopy can help me to check with USPS what's happening with my package because I cannot find a way to communicate with USPS, Mexpost is not answering my calls and the last thing I wanna do is to buy another 3DS and pay for another capture board plus a different shipping service. As far as I have understood my 3DS still beign on the transfer airport, maybe due to that Mexpost hasn't received the package and that's why I cannot track it in their site
Just in case that somebody is curious about this situation and/or are having a similar situation let me make this update:
I called Mexpost today and they told me that any tracking number from USPS that begin with an "U" cannot be tracked in the country, so I need to wait until custom house decides to release it (no dates for this) and then after 20-30 days I'll get my package, something that is dumb because in the past I have been able to track packages that start with an U.
I feel pissed off since Mexpost is the worst delivery server (and FedEx is almost close to their level) that we have on Mexico, and there's a high chance that I never receive the console nor I can get back the money I've spent on this, so now I need to wait and be lucky to have my package delivered.
I really hope that Loopy can offer different shipping services to avoid this kind of problems. I really have been wanting a 3DS with a capture board since a long time ago, but I don't think I'm not gonna be able to afford another one in a long time, so I guess I need to wait and pray in order to receive my console
