USB-C Port no longer charges. L-Ribbon Broken

[Hizekiya]

Not sure what happened but the USB-C port when connected was blinking and was not displaying the capture card. I tried debug and it gave me.

N3DSXL.2, SN=nxl294047, FW=13, USB2
reset1
bsId(0DC0B1A1)
3DS open

I reconnected the connectors with no progress and then the 3rd time I was trying to the left ribbon broke. Is it possible for me to resend my N3DS for a repair?

[loopy]

Not sure what happened but the USB-C port when connected was blinking and was not displaying the capture card. I tried debug and it gave me.

N3DSXL.2, SN=nxl294047, FW=13, USB2
reset1
bsId(0DC0B1A1)
3DS open

I reconnected the connectors with no progress and then the 3rd time I was trying to the left ribbon broke. Is it possible for me to resend my N3DS for a repair?

You can send it in, I'll take a look at it.

[Hizekiya]

Thank you, will do

[Hizekiya]

Just received it and works perfectly normal again. Thank you so much for the repair. Do you happen to know what happened so maybe I can try and prevent it from happening again?

[loopy]

It looked like the board was malfunctioning so I replaced it. I don't think it was anything you did.