Blank capture!!! Need help quickly

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Prismind
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Joined: Tue Jan 28, 2014 9:41 pm

Blank capture!!! Need help quickly

Post by Prismind » Sun Mar 09, 2014 1:59 am

for some reason, my capture card will not display any video or sound, regardless of the version of software I am using. Any help? I tried a system restore and reinstalling drivers. no luck. is there a chance I have to do something to the capture card itself?

Bastion
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Joined: Mon Aug 12, 2013 8:15 pm

Re: Blank capture!!! Need help quickly

Post by Bastion » Sun Mar 09, 2014 2:32 am

Doubtful. When you installed the driver, was the 3DS connected to the PC?

Prismind
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Joined: Tue Jan 28, 2014 9:41 pm

Re: Blank capture!!! Need help quickly

Post by Prismind » Sun Mar 09, 2014 4:08 am

Bastion wrote:Doubtful. When you installed the driver, was the 3DS connected to the PC?
yea. Is it possible that the firmware on the card itself is bad now?

Bastion
Posts: 51
Joined: Mon Aug 12, 2013 8:15 pm

Re: Blank capture!!! Need help quickly

Post by Bastion » Sun Mar 09, 2014 4:14 am

No, that's the right thing.

Do you hear the sound when windows detects a new device when you plug in the 3DS?

If you go to Device Manager, do you see the 3DS Capture Card on the list? Should be under Universal Serial Bus devices,

Prismind
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Joined: Tue Jan 28, 2014 9:41 pm

Re: Blank capture!!! Need help quickly

Post by Prismind » Sun Mar 09, 2014 4:20 am

Bastion wrote:No, that's the right thing.

Do you hear the sound when windows detects a new device when you plug in the 3DS?

If you go to Device Manager, do you see the 3DS Capture Card on the list? Should be under Universal Serial Bus devices,
No. It used to but not as of today. it's not showing up in my device manager, either

Bastion
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Re: Blank capture!!! Need help quickly

Post by Bastion » Sun Mar 09, 2014 4:33 am

Plug it in, and try to reinstall the driver. See what happens.

Prismind
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Re: Blank capture!!! Need help quickly

Post by Prismind » Sun Mar 09, 2014 4:40 am

Bastion wrote:Plug it in, and try to reinstall the driver. See what happens.
no dice. it's thinks it's a bluetooth device and it fails

update: I ran it as usb install and I got a code 10 as device can't start

Prismind
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Re: Blank capture!!! Need help quickly

Post by Prismind » Sun Mar 09, 2014 5:32 am

Judging by this thread; I'm pretty sure the card is bricked. I'll have to wait to see when Loopy sees the thread and tells me the truth. Unless there is a way for loopy to show me steps how to do the programming, which I doubt, I'm going to have to mail it to be restored.

Loopy give me the verdict. I got plenty of bad news lately, might as well get some more and get it quick

Bastion
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Re: Blank capture!!! Need help quickly

Post by Bastion » Sun Mar 09, 2014 11:21 pm

Prismind wrote:Judging by this thread; I'm pretty sure the card is bricked. I'll have to wait to see when Loopy sees the thread and tells me the truth. Unless there is a way for loopy to show me steps how to do the programming, which I doubt, I'm going to have to mail it to be restored.

Loopy give me the verdict. I got plenty of bad news lately, might as well get some more and get it quick
Well THAT sucks bud! I'm sorry!

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loopy
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Re: Blank capture!!! Need help quickly

Post by loopy » Tue Mar 11, 2014 5:07 am

From your email it sounds like it disconnected during the FW update for audio capture.

Just sit still for 30 seconds, it doesn't take long! :roll:

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