Please Help! 3ds capture not showing

[NickTurbo]

My 3DS Capture Card is plugged in the computer. I opened the 3ds capture program and I only see black screen. I have windows 8 on my computer. The 3DS was accidentally unplugged in the middle of setting up for a stream and some FW update flashed, it disappeared quickly. Can anyone help me resolve the issue

[loopy]

If you unplugged your 3DS during a firmware update, then you'll need to send it back to me. The board is bricked, it's not something you can fix yourself.

[NickTurbo]

Ok, should I include this post when sending it back?

[loopy]

Yes - or at least write a note, explaining the problem.

[NickTurbo]

Okay, that's what I did. I included this board post in the package.