Audio Recording Problem

[loopy]

Oops.. crap. Tried to move the thread to Tech Support and accidentally deleted it.

Just got my capture card back today. Wooot!

Everything works great, although I did run into a small issue. When I do a recording with the 3DS Capture viewing/recording software, the sound is very glitchy and quiet. I am guessing that there is a setting that I need to change or apply. I know for sure that the board itself is working properly, because the audio is perfect in my headset, just not in the recording. The audio is also good if I use a screen capture software to record my entire computer screen. What can I do to fix this?

Thanks!

What is the recording source set to? Maybe it's recording from an internal mic or something? Also check the recording quality in your sound settings (should be under the "Advanced" tab in the recording device properties).

[Akzomp]

Oops.. crap. Tried to move the thread to Tech Support and accidentally deleted it.

Just got my capture card back today. Wooot!

Everything works great, although I did run into a small issue. When I do a recording with the 3DS Capture viewing/recording software, the sound is very glitchy and quiet. I am guessing that there is a setting that I need to change or apply. I know for sure that the board itself is working properly, because the audio is perfect in my headset, just not in the recording. The audio is also good if I use a screen capture software to record my entire computer screen. What can I do to fix this?

Thanks!

What is the recording source set to? Maybe it's recording from an internal mic or something? Also check the recording quality in your sound settings (should be under the "Advanced" tab in the recording device properties).

I am reposting this reply, because I actually forgot to really reply to you, and just made a post.

Hmmmm, don't really know. I don't know if you can tell just by looking, but here is the current audio configuration.

[Akzomp]

Oops.. crap. Tried to move the thread to Tech Support and accidentally deleted it.

Just got my capture card back today. Wooot!

Everything works great, although I did run into a small issue. When I do a recording with the 3DS Capture viewing/recording software, the sound is very glitchy and quiet. I am guessing that there is a setting that I need to change or apply. I know for sure that the board itself is working properly, because the audio is perfect in my headset, just not in the recording. The audio is also good if I use a screen capture software to record my entire computer screen. What can I do to fix this?

Thanks!

What is the recording source set to? Maybe it's recording from an internal mic or something? Also check the recording quality in your sound settings (should be under the "Advanced" tab in the recording device properties).

Alright, I fixed the issue! I needed to download some Realtek drivers to be able to use Stereo Mix, because they apparently no longer are included as of Windows 8. Maybe you should have a guide for Windows 8/8.1 users on how to record audio through USB. Thanks for replying to my thread!